Turning Insight Into Impact
When I first started building EX Impact Studio, I found myself reflecting—as we often do after enough years, enough experiences, and the realization that we might be stepping onto the “back nine” of our careers.
I’ve seen a lot. I’ve done a lot.
From early part-time and summer jobs while making my way through school, to my first real step into the working world at a security firm. From there, I moved into private equity, all while chasing a long-held dream of working in radio. When I finally landed that radio gig, it became a 12-year chapter that shaped so much of who I am professionally. After that, I followed colleagues into a new, adjacent industry, then took a leap into a large insurance organization, and eventually found my way into the tech space.
Along the way, my role evolved. What started as support for one function grew into care for entire organizations. Back then, we didn’t call it “employee experience,” but the work was already there. I was the caretaker. The office mom. The event planner. Sometimes, even the unofficial therapist. Always listening. Always solving. Always trying to make things just a little bit better for the people around me.
Forty years since that first real job—and it feels like it happened in a blink.
Most of what I’ve learned didn’t come from a playbook. It came from being in it—figuring things out in real time, adapting to different environments, different industries, and different types of employees. I’ve had the opportunity to share those lessons not only within the organizations I’ve supported, but also on stages across the country, speaking to hundreds of leaders navigating many of the same challenges.
Through all of that change—through evolving workplaces, shifting expectations, and even a global pandemic—one belief has remained constant for me: when people feel supported, connected, and valued, everything works better.
I’ve been incredibly fortunate to experience work in so many forms—from large offices with hundreds of employees to fully remote environments. There was a time when I’d jokingly say I was responsible for coffee and toilets—the most basic needs of any office. Today, I describe it a little differently. It’s about building a system of support around people, wherever they work. It’s about listening to their ideas and challenges, creating moments of connection (yes, I still love planning those), and helping them stay engaged in a way that feels real.
This site is a reflection of that journey.
While today marks a soft launch, beginning April 15, I’ll be sharing stories, insights, and practical strategies drawn from the past four decades—blending real-world experience with the realities of today’s workplace.
I hope you’ll follow along.
